Shipping policy
Haleth Organics Shipping Policy
Order Processing
At Haleth Organics, we strive to process and dispatch all orders within 1-2 business days upon receipt of your order confirmation. Please note that orders placed on weekends or public holidays will be processed on the next business day.
Delivery Timeframes
Delivery times may vary based on your location:
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Australia-wide: Estimated delivery within 7-10 business days.
Please be aware that these timeframes are estimates and may be affected by factors beyond our control, such as customs processing times and local postal service efficiency.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and the weight of your order. We offer free standard shipping on orders over a certain amount; please refer to our website for current promotions and thresholds.
Order Tracking
Once your order has been dispatched, you will receive an "Order Shipped" email containing your tracking information. You can track your parcel using the provided tracking number through our carrier's website.
Delivery Issues
If you experience any issues with your delivery, such as delays or missing packages, please contact our customer service team at info@halethorganics.com. We will work diligently to resolve any problems and ensure you receive your order promptly.
This Shipping Policy is subject to change without notice. Please review this policy periodically for updates.